Whyte 1956 organization man
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Remember me on this computer. Cancel Forgot your password? William Hollingsworth Whyte. If ever there was a generation of technicians, theirs is it.
No generation has been so well equipped, psychologically as well as technically, to cope with the intricacies of vast organizations; none has been so well equipped to lead a meaningful community life; and none probably will be so adaptable to the constant shifts in environment that organization life is so increasingly demanding of them.
In the better sense of the word, they are becoming the interchangeables of our society and they accept the role with understanding. They are all, as they say, in the same boat. But where is the boat going?
No one seems to have the faintest idea; nor, for that matter, do they see much point in even raising the question. Once people liked to think, at least, that they were in control of their destinies, but few of the younger organization people cherish such notions. Most see themselves as objects more acted upon than acting - and their future, therefore, determined as much by the system as by themselves.
In a word, they accept , and if we do not find this comforting at least we should recognize that it would be odd if they did not feel this confidence.
For them society has in fact been good - very, very good - for there has been a succession of fairly beneficent environments: college, the paternalistic, if not always pleasant, military life; then, perhaps, graduate work through the G. Bill of Rights, a corporation apprenticeship during a period of industrial expansion and high prosperity, and, for some, the camaraderie of communities like Park Forest.
The system, they instinctively conclude, is essentially benevolent. No one should begrudge them the prosperity that has helped make them feel this way. If we have to have problems, after all, the adversities of good times are as worthy as any to have to worry about. Nor should we regard the emphasis on co-operation as a reversal of our national character. When the suburbanites speak of re-establishing the spirit of the frontier communities, there is a truth in their analogy. Our country was born as a series of highly communal enterprises, and though the individualist may have opened the frontier, it was the co-operative who settled it.
So throughout our history. Our national genius has always lain in our adaptability, in our distrust of dogma and doctrine, in our regard for the opinion of others, and in this respect the organization people are true products of the American past.
And there is the crux. When De Tocqueville wrote this a century ago it was the double-edged nature of this disposition that haunted him. He understood its virtue; he was an aristocrat and he confessed that he missed the excellence of the few in the good of the many, but he saw clearly that our egalitarianism and our ease of social co-operation were the great fruits of democracy.
We could not sustain these virtues without suffering their defects. But could we keep them in balance? De Tocqueville made a prophecy. If America ever destroyed its genius it would be by intensifying the social virtues at the expense of others, by making the individual come to regard himself as a hostage to prevailing opinion, by creating, in sum, a tyranny of the majority.
And this is what the organization man is doing. He is doing it for what he feels are good reasons, but this only makes the tyranny more powerful, not less. At the very time when the pressures of our highly organized society make so stringent a demand on the individual, he is himself compounding the impact. He is not only other-directed, to borrow David Riesman's concept, he is articulating a philosophy which tells him it is right to be that way.
My charge against the Social Ethic, then, is on precisely the grounds of contemporary usefulness it so venerates. It is not, I submit, suited to the needs of "modern man," but is instead reinforcing precisely that which least needs to be emphasized, and at the expense of that which does. Here is my bill of particulars. It is redundant. In some societies individualism has been carried to such extremes as to endanger the society itself, and there exist today examples of individualism corrupted into a narrow egoism which prevents effective co-operation.
This is a danger, there is no question of that. But is it today as pressing a danger as the obverse - a climate which inhibits individual initiative and imagination, and the courage to exercise it against group opinion?
Society is itself an education in the extrovert values, and I think it can be rightfully argued that rarely has there been a society which has preached them so hard. No man is an island unto himself, but how John Donne would writhe to hear how often, and for what reasons, the thought is so tiresomely repeated.
It is premature. To preach technique before content, the skills of getting along isolated from why and to what end the getting along is for, does not produce maturity. It produces a sort of permanent prematurity, and this is true not only of the child being taught life adjustment but of the organization man being taught well-roundedness.
This is a sterile concept, and those who believe that they have mastered human relations can blind themselves to the true bases of co-operation.
People don't co-operate just to co-operate; they co-operate for substantive reasons, to achieve certain goals, and unless these are comprehended the little manipulations for morale, team spirit, and such are fruitless.
And they can be worse than fruitless. Held up as the end-all of organization leadership, the skills of human relations easily tempt the new administrator into the practice of a tyranny more subtle and more pervasive than that which he means to supplant. No one wants to see the old authoritarian return, but at least it could be said of him that what he wanted primarily from you was your sweat. The new man wants your soul. It is delusory.
It is easy to fight obvious tyranny; it is not easy to fight benevolence, and few things are more calculated to rob the individual of his defenses than the idea that his interests and those of society can be wholly compatible. The good society is the one in which they are most compatible, but they never can be completely so, and one who lets The Organization be the judge ultimately sacrifices himself.
Like the good society, the good organization encourages individual expression, and many have done so. But there always remains some conflict between the individual and The Organization. Is The Organization to be the arbiter? The Organization will look to its own interests, but it will look to the individual's only as The Organization interprets them. It is static. Organization of itself has no dynamic. The dynamic is in the individual and thus he must not only question how The Organization interprets his interests, he must question how it interprets its own.
The bold new plan he feels is necessary, for example. He cannot trust that The Organization will recognize this. Most probably, it will not. It is the nature of a new idea to confound current consensus - even the mildly new idea. It might be patently in order, but, unfortunately, the group has a vested interest in its miseries as well as its pleasures, and irrational as this may be, many a member of organization life can recall instances where the group clung to known disadvantages rather than risk the anarchies of change.
It is self-destructive.
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